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FBO Fairbanks moves to The Last Frontier

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Although Alaska-based Omni Logistics has had a significant presence at Fairbanks International Airport (PAFA) for nearly four decades, its first foray into the FBO business is recent history. The company, which has traditionally supported air cargo and commercial airline operations at the airport, opened the new Fairbanks FBO last year in conjunction with Everts Air Fuel.

“I guess you could call it a joint venture,” said President of Omni Denny Michel, adding that companies have sought to diversify during the pandemic and have played on each other. “They didn’t want to do customer service and ground handling, I didn’t want to do fuel.” Since Titan Aviation Fuels supplies Everts, the FBO quickly became a Titan-branded facility.

The building consists of a 2,000 square foot terminal with a 20-seat conference/training room, flight planning area, business center, refreshment bar with local snacks, and passenger car. crew.

During the winter months, the airport, with its 11,000 foot main runway, serves primarily as a technical and cargo stop. But for crews who need to stay overnight, the FBO ensures they are well accommodated with a four-bedroom overnight quartet with floor-to-ceiling north-facing windows. Their occupants can sit back and enjoy a spectacular view of the Northern Lights without having to brave the sub-zero temperatures outside. During the summer months, when Alaska’s weather becomes hospitable and tourists arrive, local hotels tend to book up, but crews can still stay overnight at the FBO, which can provide accommodations.

Additionally, the location offers 24/7 U.S. customs clearance with advance notice, and for those in need of a rental car, the local Avis office in place at the FBO for easy access.

The terminal adjoins a 22,000 square foot Group 1 hangar with a 45-foot-high, 135-foot-wide door and fire-fighting foam. “The hangar was built to military specifications because our military customers are very important to us,” Michel explained, adding that his company holds the Ministry of Defense logistics contract for aircraft handling and refueling. military and government. “We actually have two redundant [heating] systems, either one can heat up the hangar, but you turn them both on and you can pull up a frozen plane covered in snow and an hour later it’s hot to the touch. We have the capacity to fit any type of private jet inside our hangar and being 40 below, even if you are on a technical stopover, sometimes you don’t mind keeping the plane warm.

Omni also has an older facility nearby with a 10,000 square foot hangar and 17 foot door height where it can house smaller aircraft and its fleet of ground service equipment. It is connected to an unused 2,500 square foot former ticketing area, which the company occasionally rents out as temporary space for engineering and support personnel in the event of cold-weather aircraft testing. This hangar also includes additional crew accommodation with a two bedroom apartment with a bathroom, kitchen and utility room.

While Omni’s roster of employees can reach 100 during peak commercial airline processing season, the FBO has a year-round staff of 14 trained by NATA Safety 1st program as well as commercial airline safety procedures. Given its location, the FBO provides Type I and IV de-icing with two trucks that can handle airliner tail heights.

FBO Fairbanks occupies nearly six acres at PAFA and its ramp – which is configured to accommodate large aircraft from the C-17 upwards – has 16,000 square feet of concrete supports in addition to regular asphalt pavement. He will soon be adding an additional five acres of rented ramp space contiguous to his own. Plans are for Omni to add a 20,000 square foot cargo maintenance and ground service equipment facility over the next few years, which will free up additional aircraft storage space in the former hangar. of 10,000 square feet.

As the FBO grows its customer base, Michel seeks his staff to provide superior customer service even if it means quickly sourcing caribou or moose meat from a local smokehouse for customers. He noted a case where a client visiting on a fishing trip came back empty-handed. Michel happened to have some freshly caught frozen salmon on hand which he took out and sent with the disappointed fisherman.

“We’re a small town and everyone here is very friendly,” he said. AIN. “We want this to be reflected in the way we treat our customers. We want this plane to leave happy and want to come back to Fairbanks.

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