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Artificial intelligence and telehealth create a holistic public healthcare system in India


CXOToday gave an exclusive interview to Mr. Kishor Joshi, Business Manager, Teleradiology Solutions

  1. How can key emerging health technologies transform public health?

The government’s digital Ayushman Bharat mission has renewed focus on India’s healthcare system. Therefore, it is now essential that public healthcare adopts technological innovations and digital services offered by different private players in the sector.

Artificial intelligence and telehealth are gaining ground in India as they promote fast and reliable data analysis. In addition, emerging technologies open up unexplored avenues for establishing networks and collaborations between health centers. Nowadays, teleradiology is seeing tremendous traction as its benefits can be leveraged by the public health system through shared access, expanding the scope of specialized diagnosis, enhancing emergency radiology services, and ultimately benefiting and improving patient care.

Our work in Tripura has provided us with valuable insights into the power of collaboration. We were able to handle statewide radiology diagnostic requirements by incorporating low-cost scanning tools, training last-mile providers, and creating a cloud-based teleradiology reporting infrastructure. We also ensured that best-in-class diagnostics were provided by specialists based outside of metropolitan cities.

  1. How can we leverage health-related data to improve information dissemination and healthcare delivery?

The amount of data generated in various healthcare systems through the use of new-age diagnostics and imaging is enormous. However, making that data accessible in a structure that allows real-time data analysis, storage, and correlation is a real game-changer. Data analysis based on AI and NLP will grant longitudinal data studies. Additionally, making population health dynamics available at the point of care is important to improve clinical outcomes. This dissemination of data in a structured manner will enable better delivery of healthcare, disease prevention and enable drug discovery programs to evolve.

  1. What are the potential challenges for health technologies (privacy concerns, breach of health data, etc.)?

As hospitals and medical centers begin to integrate digital innovations into their workflow, we will witness the availability of patient data on cloud and other platforms in the coming days. While this can be beneficial for creating a holistic healthcare system, security can be a concern as patient data can be confidential and sensitive.

At Teleradiology Solutions (TRS), we have integrated data security into our services and ensure that all necessary measures are adopted, in terms of access and control. Only authorized experts should be able to obtain a patient’s health data and they should avoid any breaches. Like digital banking systems, multi-factor authentication should become a criterion for accessing global health records.

The lack of a compliant framework for businesses dealing with public records is also an issue. As the health technology industry grows, building a better and compliant infrastructure becomes more crucial to building cyber resilience.

  1. What are the challenges in radiology and how can digital technology be used to provide quality care?

The specialty of radiology faces three key challenges: the shortage of radiologists, the increasing workload and complexity of imaging, and rising expectations for the accessibility and availability of radiologists. Consequently, this has accentuated perceived labor shortages.

There is an increase in the number and complexity of imaging examinations performed, while the number of radiologists has not increased to the necessary proportion. As a result, this results in delays in test reports and potential quality issues. To simplify the scenario, in an emergency setting, when a patient presents to the hospital with an acute condition and an ultrasound is performed, there may not be a radiologist available at the hospital for the report.

Technology has always been an integral part of any healthcare solution. The way forward is how technology can be used as a point of care, not only by healthcare providers, but also by users. The value of the teleradiology model and its impact on increasing the efficiency of reporting is seen around the world.

Image digitization to overcome the challenge of legacy analog images that are still dominant in the primary care setting, as well as the use of low-cost router technology such as Telerad Tech’s RADSpa that enables efficient image downloading to a cloud-based infrastructure for methodical teleradiology reporting can enable quality care. Our Tele 3D imaging services provide accurate image interpretation with enhanced 3D visualization. This allows for more insightful imaging diagnosis and improved patient treatment.

  1. How does TRS detect anomalies with its AI-enabled software?

Artificial intelligence is currently conquering the healthcare sector to improve existing solutions and overcome the challenges faced by healthcare providers. The radiology industry is also driven by AI-enabled software since radiology images are digital, making them eligible for computational analysis using deep learning algorithms to detect distinctive patterns.

Neural Assist, our in-house developed AI deep learning algorithm, is known for its fast processing capability and can detect any bleeding in the brain with a high level of accuracy. When integrated with our proprietary RIS application called RADSpa, the Neural Assist algorithm can increase radiologist efficiency and can reduce burnout rates and overall reporting TAT.

MammoAssist, another AI-powered product under TRS, can detect breast cancer at an early stage. MammoAssist examines a mammogram and processes the imaging data to identify radiological features of early-stage breast cancer. It then files it for BIRADS scoring with a fully-fledged structured template that is made available to a radiologist who corroborates the mammogram results and releases the official report.

  1. Teleradiology Solutions Business Activities Worldwide

We started our journey in 2002 and currently provide teleradiology services like CT scan, MRI, X-rays, Ultrasound etc. to more than 150 hospitals in 25 countries around the world. We provide remote clinical radiology services in North America, primarily in the United States, the Middle East, Africa and Asia, with 30% year-over-year growth globally. We have over 135 RADS around the world performing over 2,000 scans per day.

This includes the United States, Singapore, Nigeria, Tanzania, Uganda, the Maldives, and remote parts of India.

We are the first organization outside of Singapore to be accredited by the Singapore Ministry of Health and have been providing teleradiology services in Singapore since 2005. We are ranked as the number 1 national teleradiology society in the United States and “Best in KLAS” by an independent body. health inspector in the United States in 2011 and have been accredited by the US Joint Commission for Accreditation of Healthcare Organizations (JC) for over a decade.



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