Klondike class action alleges website not accessible to blind and visually impaired

Meta description

A Klondike Original ice cream bar on a white background.
(Photo credit: Steve Cukrov/Shutterstock)

Preview of the class action on the Klondike website:

  • Who: Valerie Dicks has filed a class action lawsuit against Unilever United States, Inc.
  • Why: Dicks claims that parent company Unilever has not designed and maintained its klondikebar.com website to be fully accessible to people who are blind or partially sighted.
  • Where: The class action lawsuit was filed in federal court in New York.

Unilever has failed to design and maintain a website that is fully accessible to people who are blind or partially sighted, according to a new class action lawsuit.

Plaintiff Valerie Dicks claims that Unilever is denying people who are blind or partially sighted equal access to goods and services offered on its klondikebar.com website.

Dicks argues that klondikebar.com has “significant access barriers” that make it “difficult, if not impossible” for blind and visually impaired people to use the website or transact on it.

“By not making the Website accessible to persons who are blind, Defendant violates basic equal access requirements under state and federal law,” the Klondike class action lawsuit states.

The Klondike Class Action Claims Website is not compatible with screen reader software

Dicks claims that Unilever’s klondikebar.com website is not compatible with screen-reading software that she and other blind and visually impaired people use to browse the Internet.

Barriers to the Klondike website accessing screen reader software include, but are not limited to, inaccessible contact information, keyboard trap, inaccurate landing structure, and lack of alt text on graphics, according to the Klondike class action lawsuit.

“Klondikebar.com contains access barriers that prevent free and full use by plaintiff and blind people using keyboards and screen-reading software,” the Klondike class action lawsuit states.

Dicks claims Unilever violates New York City Human Rights Act, New York State Civil Rights Law and the Americans with Disabilities Act.

The plaintiff seeks a jury trial and seeks declaratory relief and injunctive relief as well as an award of compensatory and statutory damages for itself and all class members.

Dicks wants to represent a national class and a New York underclass of blind or visually impaired individuals who have been denied access to the enjoyment of goods and services offered on klondikebar.com.

In related news from Unilever, the company issued a voluntary recall in March for two of its Suave 24-Hour Protection spray antiperspirants after an internal review showed they contained a high level of benzenea known human carcinogen.

Have you been denied equal access to the goods and services offered on klondikebar.com? Let us know in the comments!

Plaintiff is represented by Mars Khaimov of Mars Khaimov Law, PLLC.

The Klondike website class action is Dicks v Unilever United States, Inc.Case No. 1:22-cv-06752, in the U.S. District Court for the Southern District of New York.



Learn more about class actions and class action settlements:

We’re talking about money you can claim EVERY WEEK! Subscribe to our free newsletter.

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a source of legal information that reports on class action lawsuits, class action settlements, drug-related injury lawsuits, and product liability lawsuits. Top Class Actions does not handle claims and we cannot advise you on the status of a class action settlement claim. You should contact the Settlement Administrator or your attorney for any updates regarding the status of your claim, the Claim Form, or questions about when payments should be mailed.




Similar Items

Klondike class action alleges website not accessible to blind and visually impaired

Uber not violating ADA by not having wheelchair-accessible vehicles in every city, judge says

Brookstone class action lawsuit alleges website inaccessible to blind and visually impaired

Morgan Stanley and Ally Financial Class Actions Demand Websites Inaccessible to Blind and Visually Impaired People

Delmonico lawsuit alleges website inaccessible to blind and visually impaired

The REI Class Actions website is not accessible to the blind and visually impaired

Ms. Alexander, Jackbox Games Class Actions Allege Websites Not Accessible to Blind and Visually Impaired People

Old Navy class action lawsuit alleges store layout creates access barriers for people with disabilities

Urban Decay and Adore Me class action lawsuits violate Americans with Disabilities Act

DraftKings Complaint Alleges Website Is Inaccessible to Visually Impaired and Blind People

Insomnia Cookies Class Action Alleges Website Not Accessible to Blind and Visually Impaired People

ADA Class Actions Allege Websites Inaccessible to Blind and Visually Impaired Consumers

Dungarees class action calls for website inaccessible to blind and visually impaired

Accessibility class action lawsuits allege many major websites violate Americans with Disabilities Act

Visionworks, Dr. Scholl class actions claim websites not accessible to visually impaired and blind

Ole Smoky Distillery Class Action Alleges Website Not Accessible to Blind and Visually Impaired People

Pernod Ricard Class Action Claims Website Inaccessible to Visually Impaired and Blind People

Mattress lawyer hit by class action lawsuit alleging website not accessible to blind and visually impaired people

Electronic Arts Website Not Independently Usable For Blind And Visually Impaired, Class Action Says

Etsy class action alleges website inaccessible to blind and visually impaired